1. Introduction
Commercial Property Maintenance Services Ltd are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us.
We are committed to respecting your privacy whilst providing the highest possible quality service and we recognise your need to know that your personal data is being lawfully processed and held in compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR) (EU) 2016/679 respectively. Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.
2. Information We Collect
- Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and payment information when you register for an account, contact us, or make a purchase.
- Usage Data: We automatically collect information about how you use the Site, including IP addresses, browser types, device information, and pages you visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on the Site (see Cookie Policy below for more details).
Commercial Property Maintenance Services Ltd is the data controller of your personal data and we will only collect information in accordance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR) (EU) 2016/679 respectively. Our contact details are listed below.
3. Use of Personal data
We use the information that you personally provide to
- To provide and improve our services.
- To personalise your experience on the Site.
- To communicate with you, including responding to inquiries and sending updates.
- To monitor and analyse usage to improve our services.
- To comply with legal obligations under the Data Protection Act 2018 and UK GDPR.
We will never collect sensitive information about you without your express consent.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee its absolute security.
5. Third Parties use of your Personal Data
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.
We supply selected information on our trade debtors to credit reference agencies (CRAs) and they give us information about those debtors, such as their financial history. We do this to assess creditworthiness and manage the account, trace and recover debts and prevent criminal activity.
6. Your Rights
Under the UK GDPR, you have several rights regarding your personal data: You have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to our use of it. We would encourage you to inform us if the information we hold about you is no longer accurate. We may need extra information from you to deal with any request. If you would like to discuss or exercise these rights, please contact us at enquiries@cpms.uk.com If you do not want us to process your data, then we may not be able to facilitate your interest in our business.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your rights under the UK GDPR, please contact us at enquiries@cpms.uk.com or click here
